Sales memberships
Should appliance repair shops sell maintenance plans?
Shop maintenance plan vs. home warranty work vs. pay-per-repair, from an appliance repair shop's point of view: economics, risks and how to decide.
Sales memberships
Practical guides and research on Sales memberships, newest first.
Sales memberships
Automatic renewal laws for service memberships
Automatic renewal law basics for HVAC, pest and lawn plans: disclosure, consent, reminders and easy cancellation. General information, not legal advice.
Sales memberships
Should you take new construction work from builders?
Builder accounts bring volume but thinner margins, slow pay and schedule risk. A decision framework for HVAC, electrical and roofing contractors.
Sales memberships
How to raise your estimate close rate
Measure close rate by lead source, speed up follow-up, present clear options and use financing honestly to win more home service estimates.
Sales memberships
The in-home sales process for HVAC replacement
A step-by-step in-home sales process for HVAC comfort advisors: introduction, discovery, measurements, options, the decision and follow-up.
Sales memberships
Commercial preventive maintenance contracts and bids
How to scope, price and write a commercial preventive maintenance contract: site survey, labor-hour math, response times and renewal terms.
Sales memberships
The FTC Cooling-Off Rule for in-home sales
When the FTC's three-day right to cancel applies to sales made in the home, the notices you must give and the repair exclusions. Not legal advice.
Sales memberships
Home electrical safety inspection programs
What to check in a home electrical safety inspection, how to grade findings honestly, how to price the visit and how to turn it into an annual program.
Sales memberships
Selling without pressure in home services
Practices that build trust, referrals and good reviews for home service companies, the pressure tactics that trigger complaints, and what to do instead.
Sales memberships
Garage door tune-up plans and annual maintenance
A garage door tune-up checklist, how to run and record the auto-reverse safety test, and how to price and sell an annual maintenance plan.
Sales memberships
Adding gutters and gutter guards to a roofing business
Refer out, subcontract or run a seamless gutter crew? How roofers can compare gutter and gutter guard options on margin, equipment, safety and sales fit.
Sales memberships
Talking with homeowners about heat pumps
How HVAC advisors can discuss heat pumps honestly: climate fit, operating cost, cold-climate models and dual-fuel options, without overclaiming savings.
Sales memberships
Holiday light installation as off-season revenue
How landscapers, roofers and window cleaners can add holiday light installation: startup buys, pricing, storage, takedown schedules and ladder safety.
Sales memberships
Working with home warranty companies: pros and cons
Should your HVAC, appliance or electrical company take home warranty work? Volume vs. rates, authorization delays, reviews and a plan for scaling back.
Sales memberships
HVAC membership perks customers actually value
Which HVAC membership perks customers value (priority service, repair discounts, no overtime fees, filter delivery) and what each one costs you to deliver.
Sales memberships
Selling indoor air quality upgrades responsibly
Test first, recommend second: an honest indoor air quality sales process for HVAC companies, based on EPA guidance on air cleaners, filters and ozone.
Sales memberships
Selling annual lawn care programs and prepay
How to structure lawn care program rounds, work out a prepay discount that pays for itself, and write renewal letters that keep customers year after year.
Sales memberships
How to set up a maintenance agreement program
Set up a home services maintenance agreement program in launch order: visits, perks, price structure, billing, renewals, capacity and the numbers to track.
Sales memberships
Membership renewals: how to keep members
A renewal sequence, an annual value report and a failed-payment playbook for home service memberships, with the metrics that show who is about to leave.
Sales memberships
Adding mosquito and tick service to pest or lawn routes
How pest control and lawn care companies can add mosquito and tick service: licensing, product rotation, route planning, season length and program pricing.
Sales memberships
Converting one-time pest jobs into recurring plans
When to offer a quarterly pest plan, how to word the guarantee and free re-service promise, and scripts that turn one-time jobs into recurring service.
Sales memberships
Winning property management accounts
How home service companies win and keep property management accounts: vendor onboarding, insurance certificates, response promises and pricing.
Sales memberships
Getting referrals from realtors and home inspectors
What real estate agents and home inspectors need from contractors: speed, photos, clear reports and fair quotes, and the RESPA caution on referral fees.
Sales memberships
Turning one-time cleans into recurring clients
The offer to make after a first clean, how to price weekly, biweekly and monthly visits, and a 90-day plan that keeps new recurring cleaning clients.
Book a demo
See Ava handle your calls.
Book a short demo. We’ll walk through your calls and workflow, and agree what Ava should take care of.